At [site_title], we strive to provide you with a seamless shopping experience. This policy outlines our shipping procedures and cancellation terms. Please read this information carefully to understand how we handle shipping and order cancellations.

1. Shipping Policy

1.1 Processing Time

• Standard orders: 1-3 business days
• Custom orders: 3-5 business days

1.2 Shipping Methods and Timeframes

[site_title] ships to all locations within India. We offer the following shipping options:

1. Standard Shipping: 5-7 business days
2. Express Shipping: 2-3 business days

1.3 Shipping Costs

Shipping costs are calculated based on the delivery location and the chosen shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.

1.4 Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on our website: [site_domain]

1.5 International Shipping

Currently, we only ship within India. We apologize for any inconvenience this may cause to our international customers.

2. Cancellation Policy

2.1 Cancellation Window

You may cancel your order without any penalty within 24 hours of placing it, provided that the order has not yet entered the production phase.

2.2 How to Cancel an Order

To cancel an order, please follow these steps:

1. Log into your account on [site_domain]
2. Go to your order history
3. Select the order you wish to cancel
4. Click on the “Cancel Order” button

Alternatively, you can contact our customer service team via email or phone to request a cancellation.

2.3 Cancellation of Custom Orders

Please note that orders for custom-designed items may not be eligible for cancellation once production has begun. We recommend contacting our customer service team as soon as possible if you need to cancel a custom order.

2.4 Refunds for Cancelled Orders

If your order is successfully cancelled, we will process a full refund to your original payment method within 5-7 business days.

3. Delivery Issues

3.1 Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

3.2 Incorrect Address

Please ensure that the shipping address you provide is correct. [site_title] is not responsible for packages delivered to incorrect addresses provided by the customer.

4. Contact Us

If you have any questions about our Shipping and Cancellation Policy, please don’t hesitate to contact us:

Website: [site_domain] Email: info@[site_domain] Phone: +91 99999 99999

We reserve the right to modify this policy at any time. Any changes will be posted on our website.

Thank you for choosing [site_title]. We appreciate your business and look forward to serving you.